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FAQ atomic mobiles

FAQ


Who is Atomic Mobiles?
Atomic Mobiles was founded and is owned by me - Debra Ann. I create all the mobiles you see on this site. I also design, create, and update this website myself. [more about Debra Ann]

Where are you located?
Artsy NorthEast Los Angeles (NELA) neighborhood of Highland Park, California USA.

Are Atomic Mobiles mass produced?
No. I create each mobile by hand, when you order, in my studio in Los Angeles. You are assured a quality art mobile that was made specifically for you.

What are your mobiles made of?
The color shapes are 1/8" thick matte finish acrylic, and the wire is high quality stainless steel.

What hardware do I need to hang my new mobile?
The necessary hardware is included with each mobile.

Is it easy to hang?
Yes it's easy and full instructions are included with your mobile. I recommend using a stud finder ($20 at hardware store) to locate a stud in the ceiling. The included hook is long enough to go through the sheet rock and into the wood stud.

How to hang your mobile

Atomic Mobiles Measurements Does the size include the drop down from the ceiling?
No, the stated sizes are the dimensions of the mobile itself, and do not include the drop down from the ceiling. I measure from the tallest spot on the mobile to the lowest for the height, and the two widest spots for the width. Sometimes that measurement is diagonal.

Can I hang your mobiles outdoors?
Yes, however, if you are anticipating extreme weather - high winds, blizzard, etc. - please bring the mobile indoors to protect it.

Do you make XL mobiles?
I'm currently making mobiles in Small, Medium, and Large sizes. I can do some custom sizes. Contact me with your size requirements. Tell me your room's ceiling height, and feel free to send me a picture of the room.

Can I pick my own colors?
Yes, you can custom colorize any of my Atomic Mobiles to match your decor and taste. See the Custom page here. Colors info page here.

Can you show me an example of what my custom colors will look like?
Yes, contact me and tell me what style and colors you have in mind, and I'll create a Photoshop mockup at no charge. You can also send me a picture of your room and I'll Photoshop the mobile into the room scene so you can visualize what it will look like.

What is your turnaround time?
My current turnaround time is approximately 1 to 2 weeks. Demand for my work is always high, so please order now. If you need something fast see my Readymades page here.

Do you have any mobiles in stock, ready to ship today?
Yes, I have some mobiles finished and ready to ship today. I call them "Readymades".

The Readymades - Ready To Ship

The name is a loving homage to one of my favorite artists, Marcel Duchamp. Only the mobiles on that page are ready to ship.

What payment types do you accept?
Visa, Mastercard, Discover, American Express, and PayPal.

credit cards accepted


Do you offer financing?
PayPal offers 6 months financing on purchases over $99. Simply order online and choose PayPal as your payment method and then choose PayPal Credit at the PayPal login.

Do you ship outside the USA?
Yes. I ship to most countries in the world. My mobiles are hanging in France, England, Canada, Japan, Australia, Germany, Spain, Italy, Belgium, the Netherlands, and more.

How much is shipping?
If you are in the USA, shipping is FREE! Canada is $20, and everywhere else is $25 via USPS international mail.

Is ordering online secure?
Yes. At Checkout your order and credit card information is processed using an updated version of SSL, called TLS (Transport Layer Security). If you prefer, you can place your order via telephone by calling me at 323.640.0003 Mon-Fri 10am to 4pm California Pacific Time.

What is your Privacy Policy?
I do not share your information with anyone, ever.

Do you charge sales tax?
By law I must collect 9% sales tax for sales shipped within the state of California only. All other US States are not subject to sales tax.

What is the status of my order?
If you have not received your mobile within 2 weeks of ordering feel free to contact me for an update.

What if I have a deadline?
Just let me know your deadline and I'll let you know if I can accomodate it.

Will there be shipment tracking?
Yes. You will receive a Shipping Confirmation once your mobile ships, which includes a USPS Delivery Confirmation tracking number.

What if I don't like it?
Lifetime Warranty I guarantee you will love your Atomic Mobile. I recommend that you go ahead and hang your mobile, let it settle, and observe it, and live with it for a week or so. There's no hurry. You have 30 days to try it out.

If you don't love it, simply contact me first, then return it for a refund of the purchase price, less any shipping.

Please read my Testimonials Page to see what my clients have said about my custom art mobiles.

What if my Atomic Mobile breaks?
Lifetime Warranty I guarantee each mobile for life - a Lifetime Warranty (as long as I'm alive and able to function, that is). So if there is ever any damage or problems contact me and I will repair/fix at no extra charge to you. I want you to love your mobile and enjoy it for years to come.

Atomic Mobiles Gift Certificate Do you have Gift Certificates?
Yes. Want to find a perfect gift but can't decide? No problem! Give an Atomic Mobiles Gift Certificate and let them choose.

Are you on Social Media?
Certainly! I also take pics and video of a lot of the mobiles just before shipping and you can get a sneak peek of your piece on Instagram.

Facebook Twitter Instagram Pinterest YouTube


Do you have a mobile phone friendly site?
Atomic Mobiles is Mobile Ready! Atomic Mobiles is automatically mobile-ready on your mobile device including iPhone, iPad, Android, Windows Phone, Blackberry, tablets and more. Go to AtomicMobiles.com or scan this QR Code:

Mobile Ready Atomic Mobiles QR Code


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2016 Atomic Mobiles Collection

MCM Art Mobiles
The MCM
Exuberant Room Mobiles
Exuberant
Midcentury Style Art Mobile
Midcentury
 Retro Modern Art Mobile
Retro
On the Edge Colorful Mobiles
On the Edge
Modcast - Hanging Art Mobile
ModCast
CoolCat Mid Century Decor
CoolCat
Atomica Kinetic Mobiles
Atomica
JetSet Colorful Hanging Mobile
JetSet
Space Age Modernism Art Mobile
Space Age
The Moderne Art Stabile
The Moderne
The Strobile Art Stabile
The Strobile


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24/7 secure order online or call Call Me 323.640.0003 (text too)
Mon-Fri 10am-4pm California Pacific Time

Atomic Mobiles accepts all major credit cards and PayPal

credit cards accepted

home · 2016 catalog · mobiles · stabiles · baby · bamboo · glow · custom · readymades   |   colors · faq · order info · video · gift certs · about · testimonials · contact   |   Cart View Cart

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